Adult Literacy programs across Ontario are seeing an increase in unemployed/underemployed clients looking to upgrade their digital literacy skills in an effort to be more competitive with employers. Literacy programs often lack the resources (time, staff, money) to meet the needs of these clients, as digital literacy is a newer competency in the literacy field. Traditionally, several programs have relied on tutors to fill resource gaps. Youth in Niagara (those under 29) have these digital literacy skills, but may lack experience in volunteer/employment positions. With proper materials and coaching, Literacy Link Niagara paired youth with those looking to increase their digital literacy skills, making both parties more equipped for employment and more attractive to employers.
Please browse the materials below.
Reverse Mentoring Final Report